EB is glad to accept returns of new, unworn merchandise with all tags attached
within 14 days of receipt of purchase for exchange or store credit. Returns will
only be accepted with a receipt. EB does not give cash or credit card refunds.
EB will issue a store credit up to 14 days after your purchase, which is good for
one year. All sale items over 20% off are FINAL sales with no returns offered.
All holiday gifts must be exchanged within 14 days after Christmas with a gift
OVER THE PHONE VIA FACEBOOK & INSTAGRAM:
EB is glad to accept online returns of new, unworn merchandise with all tags
attached within 14 days of receipt of purchase for exchange or a full refund. All
returns must be pre-authorized (see contact info below). Items must be returned
in appropriate packaging (original if possible). Shipping costs are the
responsibility of the customer. Orders returned within 14 days that
included a free gift with purchase will get the full dollar amount of FREE GIFT
deducted from the return total, unless customer returns the FREE GIFT. All sale
items, 1/2 OFF Style Steals, jewelry, and intimates are final sale; no returns,
exchanges or credit will be given. All returns must be postmarked
within 14 days of the receipt date.
Refunds will be processed within 3 days after we receive the returned
merchandise. You will be notified via email (the address listed on your
account) once this transaction has taken place. EB accepts returns of unworn
and unwashed merchandise in its original condition, with all tags attached and
your proof of purchase. Packages received after 14 days will NOT be
processed. We reserve the right to deny returns if the merchandise returned
does not meet our return policy requirements.
Please do not hesitate to contact us with any questions or concerns
about our return & exchange policy. We are here to help!
Phone 845-471-9632 Tuesday - Saturday 10am - 6pm & Sunday 12-5pm EST
Earn $15 off for EVERY $300 you spend in-store at EB.
(can only be used on any regular priced in stock EB items, $30 or more. 60 day expiration.)
Note: Promotions and rewards above are offered in-store only! Rewards & Promotions can be used on in-stock items only. Promotions cannot be combined. Management has the right to exclude items from promotions & rewards. (For example, Super Love Tees etc.)